With over 25 years of industry experience, we know how enterprises work.
melssCRM helps you manage your customers and all activities relating to them. It relieves you of the data management and lets you focus on getting your work done!
Meet Customer’s demand
melssCRM has taken into consideration most of the required parameters that govern effective customer relationship management. It offers you with right tools to fulfill the customer’s expectation time and again.
Identify the right customer
Through statistical analysis and reports, you can identify which of your customers are highly profitable to you and which are the less profitable ones. You can classify your customer and create dedicated groups. Hence you can channelize and effectively target your marketing strategies. Also you save on a lot of time and effort by working the smarter way – the melssCRM way!
By using melssCRM, you have the advantage of having access to the exact data at your fingertips. Utilizing the information to deliver what the customer needs can work wonders to customer satisfaction levels and the Quality of Service (QoS) that you provide your valuable customer.
melssCRM has been developed to meet the demands of current business trends. Futuristic needs have also been kept in mind and incorporated.
The underlying engine in melssCRM with advanced business intelligence capabilities generates excellent statistical analysis reports and charts, which enable you to get a deeper insight on the current customer trends, forecast your sales, plan your development strategy.
As good as Tailor-Made
Even though melssCRM is generic package, which is a one solution for all business needs, it has several configuration options that makes it fit to your business needs just as it was tailor-made for you.
Be it Lead source management or Contact management. Be it Pipeline by stage, Opportunities classification, Case management or Accounts classification. What ever be your need, we have them built-in.
melssCRM offers its CRM solution on a Software-as-a-Service (SaaS) model. This allows your organization to quickly migrate to standard business application without having to worry about the infrastructure and technology.
Quick realization of benefits
Since melssCRM uses the SaaS model, the implementation timeframe compared to conventional deployment is shorter thereby you can quickly realize the benefits.
Round the clock, 365 days a year
When your customers are spread across the globe in different time zones, you need agile on-demand services. melssCRM is an online CRM solution that is available 24x7.