With over 25 years of industry experience, we know how enterprises work. melssCRM helps you manage your customers and all activities relating to them. It relieves you of the data management and lets you focus on getting your work done!
CRM on Demand rather than installing CRM software at your place of business, CRM on demand software is Software as a Service (SaaS) product. This means that another party, who manages and maintains the software for you, hosts the CRM software.
- Meet Customer's demand - melssCRM has taken into consideration most of the required parameters that govern effective customer relationship management. It offers you with right tools to fulfill the customer's expectation time and again.
- Identify the right customer - Through statistical analysis and reports, you can identify which of your customer are highly profitable to you and which are the less profitable ones. Also you save on a lot of time and effort by working the smarter way - the melssCRM way!
- Improve QoS - By using melssCRM, you have the advantage of having access to the exact data at your fingertips. Utilizing the information to deliver what the customer needs can work wonders to customer satisfaction levels and the Quality of Service (QoS) that you provide your valuable customer.
- Flexibility - melssCRM has been developed to meet the demands of current business trends. Futuristic needs have also been kept in mind and incorporated.
- Intelligent Design - The underlying engine in melssCRM with advanced business intelligence capabilities generates excellent statistical analysis reports and charts, which enable you to get a deeper insight on the current customer trends, forecast your sales, and plan your development strategy.
- As good as Tailor-Made - Even though melssCRM is generic package, which is a one solution for all business needs, it has several configuration options that makes it fit to your business needs just as it was tailor-made for you.
- Diverse Functionality - Be it Lead source management. Be it Pipeline by stage, Opportunities classification, Case management or Accounts classification. What ever be your need, we have them built-in.
- Standardization - melssCRM allows your organization to quickly migrate to standard business application without having to worry about the infrastructure and technology.
- Quick realization of benefits - Since melssCRM uses the SaaS model, the implementation timeframe compared to conventional deployment is shorter thereby you can quickly realize the benefits
- Round the clock, 365 days a year - melssCRM is an online CRM solution that is available 24x7