CRM software – melssCRM logo

CRM Case Study : Air Conditioner and Refrigerator Sales & Service



Customer: Reliance Refrigeration and Electricals "melssCRM is a wonderful solution. We use it to manage all our customer support activities. We generate all our quotations from the CRM and have a central repository of our documents. melssCRM is very user friendly and has streamlined our business process. Our performance has greatly improved by using melssCRM."
Vikas Virmani, Managing Director, Reliance Refrigeration & Electricals

Customer Profile

Reliance Refrigeration & Electricals is engaged in Sales; Service of Air Conditioners, Refrigerators and related products serving industrial as well as domestic customers.

Reliance has hundreds of customers under contract for maintenance of air-conditioning equipment. They provide end-to-end support in designing, installing and providing after sales support.


Lead Tracking, Sales Activities, Quotation Management and Customer Support Activities are managed using melssCRM

Challenge

Solution

Results


« See more case studies Download as PDF Print this page
Related Case Studies Other Articles Follow us






CRM Basics
What is CRM?
How can it help me?
Why melssCRM?
Software-as-a-Service
CRM Resources
Training
Case Studies
Get Started
Screenshot Tour
Pricing & Sign-up
Log in
Forgot Password
Support
Help
Suggest Feature
Support
We'll Call You
Forum
Company
About Us
Blog
Partners
Careers
Copyright © 2012 MEL Systems and Services Ltd. All Rights Reserved
Terms of Use | Privacy Policy